A few rattles have developed over the past few months and a reduced power warning appeared on the MFD. Since Eileen and I were driving the GT up to Pacifica on the 18th of September (for our wedding vacation) I figured I should get a service done while having the intermittent noises and warning addressed.
I had the normal maintenance scheduled (oil, lube, etc) but Tim detailed to me that they also replaced spark plugs, exchanged brake fluid, replaced all air filters (including micron). During the drop-off inspection, Tim noticed some excessive wear on the outer front tires so I paid to have them swapped and an alignment performed.
The best part is that they fixed the steering column cowling (loose wire) and sunroof rattles (broken clip replaced) so no more rattles – woohoo!!
The also performed some software maintenance for the MFD warning. I’ll try to get more details.
I got another 428 sDrive Gran Coupe (light gray) as a loaner and it was fun to toss around for the week. I also recently update my maintenance an additional two years.
I guess I’ve been cursed by the ‘let’s-put-screws-in-the-tires’ gods. Two weeks ago I was pulling out of the complex with the windows open and could easily hear the periodic clack, clack of something in a passenger side tire reflecting off the walls of the condos adjacent to the road on my way to the exit gate. I was so hoping that it was simply a piece of gravel wedged in the treads but it sounded too hard and distinct for that.
When I parked I was luckily able to notice the head of another screw poking out in the deep part of a tread and hoped that it did not fully penetrate the RFT. The next morning there was no low pressure warning. Whew!! I dodged another one. Furthermore, as I drove to work I no longer heard the clacking. When I got to work I thought no further about it.
Then…I started her up and BOOM! TPM warning in the right rear. DAMNIT!! Since I’m only about 3 miles from BMW of Ontario I immediately drove over. As usual, the receiving team immediately arrived at my door as I pulled in. We performed the dance again where I took my bag of computers and spent a few quality moments with Joe Pickens then sat and worked for a bit while they checked stock on a new tire. After a bit Tim came over and sat down (like a doctor getting ready to give you the bad news about a blood test) and informed me that they had a tire in stock; however, there appears to be a small leak in a seal in the front differential. I have a choice to bring it back or to leave it. I asked if there was a loaner available and, after a quick check, there was a brand new ’15 428i Gran Coupe sDrive with ‘M’ package (only 15 miles on the odometer). I decided to leave the GT with the awesome service team and, since Ulysses (my valet of the day) still had all my information from the previous week, I was quickly sent on my way.
Here are a couple of pics in my third favorite parking spot at work – notice I park waaaay over toward the curb to keep away from any door dingers). It is a VERY nice looking car and it – because it weighs ~300 lbs less than the GT – has quite a bit of giddy-up-and-go. There’s lots to like about this car (beautiful, the HUD is AWESOME – now I want one in my car, quick, beautiful, GREAT adaptive full LED headlights, agile, beautiful, ergonomically pleasing, beautiful…); however, for someone my size it is not something I could live with long term – ingress/egress is not nearly as easy as my GT (duh!!). Once I’m inside it is not so bad. There are some other things I could nit-pick about (no hook rails and only one grocery bag hook in the back, and manual sun-shade – really??, LED headlights but incandescent fog-lights looks kinda silly) but then it would sound like some serious 1st world issues <snark>.
In any case, Tim kept me properly updated throughout the week and I picked up the GT after 6 days with a brand new front differential. I love this dealership and its service group. They take super good care of me and my GT.
Thanks Tim for keeping my awesome ride happy!! Thanks Joe for helping me get this awesome ride!!
The GT presented me with a ‘low tire pressure warning’ this morning immediately after starting her up. I did a reset which appeared to work. This afternoon it showed up when I was heading home from the office. I figured that since it was closer to the dealership than to home I’d take it over and get her looked at.
It was a slow leak caused by a nail (exactly as I suspected). Thankfully they had a replacement in stock AND I have tire coverage so it was only a $50 deductible (for a $350 tire!). As usual, my experience with the service department here is second to none. I was immediately met by a concierge who was very professional and smoothly guided to the waiting area (I actually headed to the showroom where I got to spend some quality time talking to Joe P – my Sales Exec – and Pam S – my portfolio manager). Tim B handled all the paperwork and processed the repair efficiently as usual. The whole time there was less than 90 minutes.
I checked out the beautiful white M4 convertible). It is a very good looking car but the headrest is not adjustable (fore and aft) so my overall seating position is not very comfortable. But it is still very pleasing to the eyes.
I also took the time to get my BMW Connected Drive account updated (there was a typo in the email address). Thanks again to the skilled and kind BMW genius team.
So this morning I’m getting coffee at “Bad Ass Coffee” in Rancho Cucamonga and one of the regulars was heading in and gave me a ‘thumbs up’ sign and a “Nice car!”. Here’s a pic from last week (Thu 5/28) whilst I was at Best Buy looking for on-sale thumb drives. Today I stopped at Mark Christopher Cadillac to browse the new ATS or CTS to see if they are something Eileen would be interested in. The salesman noticed my car and after we talked Caddies he came over and took a look at it. He really likes it. Was very impressed with the amount of room in the back seats and under the hatch. He drives a 2008 650i. Latest tank was 319 miles over the past 9.0 days and 23.2 mpg at average speed of 26.7 mph.
This morning I dropped the GT (need to give her a name one of these days) off at the Service Department of BMW of Ontario and was promptly met by a kind gentleman from the UK (at least that is what his accent sounds like) named John. He had his clipboard and verified my 0700 appointment and that I would be getting a loaner. He got the necessary documents and keys then directed me to the lobby to wait for Tim Burgess (my personal service writer). I’ve worked with Tim before when I would bring in the X3 (Fofo was her name) and he’s extremely capable and professional.
GT waiting for her day at the spa…
Instead of sitting in the lounge I immediately headed to the showroom and sat in 1) an Estoril Blue M2 convertible, 2) Alpine White 750iL, and a 3) Gray 535. The M2 was nice but too small (I’m 6’1″ and big frame) even though the top was down I felt confined. I really liked the 7 but who wouldn’t?
Tim hunted me down and we discussed the plan from his perspective (oil, filter, scope, check the basics, and wash it) then I asked about recommendations for fixing 3 door dings (I only knew of 2) and for fixing a curb rub on passenger rear wheel. He called later that afternoon and their ‘guy’ quoted $300 for dings and $165 for the wheel. I’ll call tomorrow and see what his ‘cash’ price is.
My loaner was an Alpine White 328i with front and rear sensors, rear camera, seat heaters, but no nav. This car definitely is more spritely than mine but it should be since its shorter and lighter. There’s more to it than that though. Steering is stiffer and the accelerator was more difficult to get a smooth start even in Econo Mode. The difference in feel is so pronounced to me I wonder why the GT is even considered a 3-Series. In any case, as much as I liked the loaner I sure felt better get back into my GT.
Happy to see me…
As I was loading my gear into the back another customer sauntered over to inspect my car and he commented how he had never seen a 3-GT before how nice looking it is. He was doubly surprised by the panoramic sunroof and the hatchback. We got to talking about golf clubs fitting without having to remove the driver and I told him about the water tank (he was impressed). He told me about his special order 428i with M package but I didn’t get to see it. It was a nice chat and I’m always happy to share the wonderment of my GT.
I really like having a dealership that treats their customers like friends. Thank you BMW of Ontario!!